Effective Date: January 17, 2026
Last Updated: January 17, 2026
Welcome to OpQuest. These Terms of Service ("Terms") govern your access to and use of the OpQuest platform, including our website, applications, APIs, and related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
By creating an account or using the Service, you represent that:
OpQuest provides an ecommerce operations platform that enables businesses to:
The specific features available to you depend on your subscription plan.
To access the Service, you must create an account by providing accurate, current, and complete information. You agree to update your information to keep it accurate, current, and complete.
You are responsible for:
We recommend enabling multi-factor authentication (MFA) for enhanced security.
If you create a team account, you may invite other users to access the Service under your account. You are responsible for managing access permissions and ensuring that team members comply with these Terms.
The Service is offered through various subscription plans with different features and pricing. The current plans and pricing are available on our website. We reserve the right to modify plans and pricing with reasonable notice.
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are quoted in US Dollars unless otherwise specified.
All payments are processed through our third-party payment processor, Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred.
Subscription fees are generally non-refundable except as required by law or as explicitly stated in these Terms. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing period.
You are responsible for all applicable taxes. We will collect and remit taxes where required by law.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
You retain all rights, title, and interest in and to your data, including any content, information, or materials you upload, submit, or input into the Service ("Your Data"). We do not claim ownership of Your Data.
You grant us a limited, non-exclusive, royalty-free license to use, process, store, and display Your Data solely to the extent necessary to provide, maintain, and improve the Service.
When you connect third-party services (such as Amazon Seller Central) to the Service, we access and process data from those services in accordance with your authorization and the applicable third-party terms. You represent that you have the necessary rights and permissions to share such data with us.
We may create anonymized, aggregated data derived from Your Data and usage of the Service. This aggregated data does not identify you or your business and may be used by us for any lawful purpose, including improving the Service and creating industry benchmarks.
You may export Your Data from the Service at any time through the available export features or by contacting us at support@opquest.io.
The Service, including its source code, design, features, documentation, trademarks, and all related intellectual property, is owned by OpQuest or its licensors. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription.
If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation or attribution to you.
The Service integrates with third-party services, including but not limited to:
For accessing Amazon Seller Central and Vendor Central data
For payment processing
Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.
We strive to maintain high availability of the Service. However, the Service may be temporarily unavailable due to scheduled maintenance, unscheduled maintenance, or circumstances beyond our reasonable control.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes that may adversely affect your use of the Service.
We provide support in accordance with your subscription plan. Support requests can be submitted via email to support@opquest.io or through the Service.
You may cancel your subscription and terminate your account at any time through your account settings or by contacting us. Upon cancellation, you will continue to have access to the Service until the end of your current billing period.
We may suspend or terminate your access to the Service at any time if:
Upon termination:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
Any forecasts, predictions, or analytics provided by the Service are for informational purposes only and should not be relied upon as the sole basis for business decisions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OPQUEST, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless OpQuest and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Before initiating any formal dispute resolution, you agree to contact us at legal@opquest.io to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.
If informal resolution is unsuccessful, any dispute arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Phoenix, Arizona, or another mutually agreed location.
YOU AGREE THAT ANY DISPUTE RESOLUTION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for matters related to intellectual property or unauthorized access to the Service.
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law principles. For any claims not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription before the effective date.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and OpQuest regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
All notices to you will be sent to the email address associated with your account. Notices to us should be sent to legal@opquest.io.
If you have any questions about these Terms, please contact us:
OpQuest
Legal Inquiries: legal@opquest.io
Support: support@opquest.io
Address: Phoenix, AZ, United States
